Frequently Asked Questions

Here, you’ll find clear concise answers to the most frequently asked questions we receive.

Whether you’re looking for more information about our services, policies or processes this guide is designed to quickly and effortlessly help you find what you need.

If you don’t see your question listed, don’t hesitate to reach out to us directly.

At Collis Mediation Ltd, we specialise in delivering a high quality, inclusive and reliable service-user experience. We aim to work collaboratively with relevant professionals and commissioned partners in supporting the localities we serve.

For that reason, the following information video has been produced as service introduction. We work closely with industry leaders to ensure every aspect of our mediation process is attuned to current trends and future demands, ensuring that we are able to seamlessly dovetail our service with the highest aspirational standards whilst remaining complaint with current legislative and statutory demands. 

At the heart of everything we do is a deep understanding of people, their lived experience and their concerns for the future. We are not just here to provide a platform to facilitate a discussion, we are here to listen connect and make a positive material difference to all service users.

Make no mistake, we are also fiercely committed to progress it its many and varied forms and we bring focus, energy and equality in a demonstrable fashion. 

We are empathetic in our approach but progressive in our mission to deliver a gold standard service to the communities we serve.