Welcome to the Local Authority Support Platform

Collis Mediation Ltd offers a Support Platform for Local Authority's to access a secure area to seek advice regarding low level, less complex cases for a nominal fee per case.

We provide access to an expert level of advice, remotely (secure message and email) to keep costs viable, avoid escalation into a dispute and alleviate some of the leaderships workload these cases take up.

The forum is for all manner of SEND case including how to address complaints with early intervention techniques, how to proceed when things fall out of standard process and how to avoid escalation.

This platform is accessed via a password security gateway and responses can be securely sent via Galaxkey or Egress Data Encryption.

If you would like to know more a about our Support and Advice Forum service, please contact us here.

If you already have your password, please choose your individual Platform from the list on the left hand side and enter your password to submit your support request.

Please remember all Support Requests will be answered directly back to the email address the request was submitted from, therefore ensure you are following your General Data Protection Policy and only relevant, non identifiable data is shared in the first instance i.e. Gender, and DOB would be sufficient.

If you would like an ecrypted response via Galaxkey or Egress Data Encryption, please ensure you advise of this within your support request.