General Data Protection and Data Processing Statement:
Your personal data will be securely stored. To facilitate the mediation or disagreement resolution service it may be required for Collis Mediation Ltd to share some or all your data with other relevant organisations or agencies and other parties to a dispute. The relevant list is not exhaustive and will be case specific.
We will not use your data for any other reason except for matters in relation to mediation or disagreement resolution.
Where practical we will ask for written consent to share your data if the need arises. However, the process will have been explained to you and therefore by entering the mediation or disagreement resolution process, you are providing Collis Mediation Ltd with a clear affirmation action, signifying agreement for your personal data to be shared with relevant organisations, agencies or parties only to facilitate our services; and only if the need to share your data arises.
If you wish to withdraw this consent, or do not want us to share your data for these purposes, please notify us by email that you no longer consent to the sharing of your personal data. Please contact our data controller, Dominic Collis, by email firstname.lastname@example.org. We may be unable to provide the services should consent be redacted.
If you are happy for Collis Mediation Ltd to share your personal data with relevant organisations or agencies should the need arise, you do not need to do anything else once you are in the mediation or disagreement resolution process.
Your Personal Data: -
What we need
Collis Mediation Ltd will be what’s known as the ‘Controller’ of the personal data you
provide to us. We only collect basic, relevant personal data about you which is required to provide the service you are agreeing to and will include name, address, email etc.. We will not collect irrelevant information we do not need to facilitate our service.
Why we need it
We need to know your basic personal data in order to provide you with mediation and disagreement resolution services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you. We will not use your data for marketing purposes and we will never sell your data to anybody else.
What we do with it
All the personal data we process is processed by our staff in the UK however for the
purposes of IT hosting and maintenance this information is located on servers within the
European Union. No 3rd parties have access to your personal data unless the law allows
them to do so. We securely store your data.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address,
contact details etc) for a minimum of 6 years after which time it will be destroyed. Your
information will not be used for marketing purposes at all.
What are your rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a
complaint on how we have handled your personal data, you can contact our Data
Protection Officer who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Our Data Protection Officer is Dominic Collis and you can contact them by email at email@example.com.
Collis Mediation Ltd
6 Marchcote Lane
Please also use our Contact Us page
Please review how we protect and process data here.
Please read our section 'About our Payment Process' before making a Paypal payment. You will find it by clicking here and going to the bottom of the page.
Collis Mediation launches their SEN Support Platform and SEN Consultancy Services for local authorities